Refund policy

Ivory Holsters 30-Day Return Policy

At Ivory Holsters, your satisfaction is our top priority. If for any reason you are not completely happy with your purchase, we offer a 30-day return policy from the date of delivery.

Eligibility for Returns:

  • Items must be returned within 30 days of delivery.

  • Products must be unused, in their original condition, and with all original hardware/packaging.

  • Custom or personalized items are not eligible for return unless defective.

How to Start a Return:

  1. Contact us at info@ivoryholsters.com to request a return authorization.

  2. Package the product securely and include your order number.

  3. Ship the item to the return address provided by our team.

Refunds:

  • Once your return is received and inspected, we will process a refund to your original payment method within 5–7 business days.

  • Shipping costs are non-refundable unless the return is due to our error or a defective product.

Defective or Incorrect Items:

  • If you receive a defective, damaged, or incorrect item, contact us immediately. We will provide a prepaid return label and ensure a replacement is sent promptly.

Contact Information:

For any warranty-related inquiries or claims, please contact us at: Ivory Holsters Customer Service
Email: info@ivoryholsters.com
Phone: 720-935-9453
Website: www.ivoryholsters.com

Thank you for choosing Ivory Holsters. We are committed to providing you with the highest-quality holsters and customer service.